What Our Customers are Saying...

"Just wanted to drop you a note to tell you how much Pat and myself are enjoying the Cape Cod spa.  The spa is fantastic and lives up to all of its claims.  It has been a few weeks now since the spa was delivered and I have been following your maintenance suggestions and have had no problems with the water chemistry (hope this continues!).  Thanks again for the extra time you spent with me on maintaining the spa.  The Colorscape LED 22 light is a great addition.  Glad I went with it."

Mike
Downingtown, PA


"My wife and I just wanted to say thank you and let you know we appreciate the professionalism and quick response of Nick (your repairman) and Jim (your electrician).  People today complain when things go wrong, and many rarely get a compliment when things go well."

These gentlemen represent West Chester Spas very well.

Kent
New Castle, DE


"We wanted to thank your men for the incredible installation of our spa.  We got off to a messy start: but thanks to some level headed staff, and determined men, very hard working men, you came, you saw and you conquered.  Your men are some of the most polite, well mannered, enthusiastic and goal oriented staff I have ever seen.  These men were proud to represent West Chester Spas, and proud to do a good job for your company.  I wanted to thank you for sending such a great crew to wrap up the job; they completed the task, and finished with such grace that all the beginnings are but dust in the wind.  Thank you again, we are enjoying this awesome hot tub, thanks to this hardworking crew."

Jeff and Robin
Spring City, PA


"Your serviceman, Nick, is worth his weight in gold.  I described to him over the phone the problem I was having with my tub and he knew right away what happened, when other service people did not have a clue.  I purchased my spa from North Penn Pool and Spa and they have since gone out of business.  However, your serviceman Nick has always treated me as if I am a long time customer of West Chester Spas.

Prompt, courteous, friendly service it hard to come by these days.  Nick knows my spa as if it was his own.  He is all about customer satisfaction.  At my company an employee such as Nick is rewarded for his/her performance with a financial award.  In my book, Nick deserves recognition not only for his experience and knowledge, but also on how he delivered that talent to the customer.  And where would any business be without their customers?  Thanks!"

Victoria
North Wales, PA


"Thanks again to recommending our LSX1050FST spa for us.  We have enjoyed it not only as a relaxing evening out for the adults, but also for great family time as well.  Our four year old joins us on the weekend evenings and we just have some fantastic quality time.

I honestly wasn’t sure if we would get out there on the cold nights, but as it turns out we have thoroughly enjoyed our evenings during January and February.  We even ventured out there during the recent 12 inch snowstorm which was amazing.  We use our built in Stereo System and the LED lights almost every time out and it certainly adds to the experience.  We also got the television and look forward to using it during the spring and summer as the kids are playing in the backyard.

Thank you again, and we appreciate your service through the introduction and installation process."

John and Colleen
Boothwynn, PA


"I just wanted to take a moment to tell you how much we are enjoying out new Down East hot tub!  We use it every night.

The whole experience has been a pleasure; the gentlemen who delivered the tub (Jamie, Keith, Neil and Chris) were terrific!  I have to say it probably wasn’t one of their easier deliveries but you would never be able to tell it by their attitudes, and the care that they gave to making sure that the tub wasn’t damaged was outstanding!

Also Jamie was very helpful in troubleshooting a problem that was most likely a problem caused by the electrician.

Over all I’d call it a resounding Success!"

Thanks again,
Tom and Cathe
Philadelphia, PA

"Thank you so much for your fast, efficient service!  I appreciate it very much!

Wishing all of you a happy and healthy New Year."

Carol
Media, PA